A selection of projects built for clients across supply chain, warehouse operations, corporate IT, and AI — each one solving a specific business problem.
Built a production-grade e-commerce platform from the ground up — think Flipkart or Amazon in architecture, but tailored precisely to the client's catalogue, pricing logic, and seller workflows. End-to-end: product listings, smart search, cart and checkout, order tracking, seller portal, and an admin dashboard that puts everything in one place. A complete retail engine, not a template.
Architected and deployed a complete Azure cloud environment from scratch — provisioning SQL databases, Function Apps, Logic Apps, Azure Data Factory pipelines, and all supporting infrastructure in a single, well-structured setup. No cobbled-together configurations. Everything built right the first time: secure, scalable, and ready for production workloads from day one.
Built a fully intelligent IT helpdesk from scratch — serving 300+ users across the organisation with automatic ticket routing, real-time SLA monitoring, and smart escalation workflows. The IT team stopped firefighting and started actually resolving issues faster than ever before.
A complete vendor quality management platform that handles every stage of the audit lifecycle in one place. Auditors plan and schedule audits, run through dynamic digital checklists tailored per vendor and audit type, log structured notes and meeting minutes directly against each audit record, and capture photographic evidence on the spot — all from a mobile Power Apps canvas app on the factory floor. Every image, note, checklist response, and meeting outcome is stored and linked to the audit, creating an unbreakable chain of evidence. AI Builder then analyses the submissions to auto-flag high-risk patterns and surface repeat defect categories before they escalate. Power Automate drives the post-audit workflow automatically — routing findings to the right owners, assigning corrective actions with deadlines, sending reminders, and locking records only once every action is closed. Power BI gives quality leadership a live view of audit scores, outstanding actions, vendor risk ratings, and meeting history — updated in real time.
Transformed a chaotic, spreadsheet-driven vendor audit process into a fully automated end-to-end system — handling 120+ active vendors without a single manual handoff. The Power BI dashboards became the procurement team's go-to command centre for every weekly leadership review.
Eliminated an entire manual review process by deploying AI Builder to read, validate, and action vendor certificates automatically. Layered with a full audit trail, role-based access, and real-time compliance tracking — the team went from chasing paperwork to managing by exception.
Built a high-performance financial intelligence application using .NET — pulling revenue, P&L, cost breakdowns, and per-room profitability into a single real-time dashboard that finance teams could actually rely on. Replaced a tangle of disconnected spreadsheets with one authoritative source of truth. The kind of financial clarity that changes how decisions get made at the top.
Designed and delivered a centralised management platform giving a multi-property hotel group complete visibility and control across their entire portfolio — room inventory, booking pipelines, occupancy rates, and staff operations all unified in one system. Property managers stopped switching between tools and started making faster, better-informed decisions every single day.
Replaced clipboards and guesswork with a live barcode-scanning app giving warehouse staff and operations managers instant, accurate stock visibility across two sites. Reconciliation that used to take hours now happens automatically — and low-stock alerts fire before shelves ever run dry.
Turned 12 months of raw supply chain disruption data into a living intelligence system — uncovering hidden patterns, flagging high-risk categories, and triggering escalations automatically before problems compounded. Leadership finally had the full picture, not just a snapshot.
Gave a fleet of 30+ drivers a purpose-built mobile app with live GPS tracking and on-the-spot proof-of-delivery capture — putting an end to missed delivery disputes and blind spots in the last mile. Automated notifications kept customers informed and escalations handled themselves.
Deployed a fully conversational AI assistant that handles support queries, answers FAQs, and routes complex requests — all without a human in the loop. Powered by Copilot Studio and wired directly into a live SharePoint knowledge base, it's AI that actually knows the business and responds like it does.
Built a multi-step AI agent in Python that ingests incoming insurance claim submissions — PDFs, emails, scanned forms — and handles the entire triage pipeline autonomously. The agent extracts structured data using Azure Document Intelligence, cross-references it against policy terms stored in Cosmos DB, assesses claim validity using Azure OpenAI, and produces a structured decision report — all without a human touching it. What once took a claims team three days per batch now completes in minutes, at any volume.
Transformed the way an organisation captures and acts on ideas — moving from scattered emails and forgotten suggestions to a structured portal where every idea is submitted, voted on, tracked through approvals, and visible to leadership in real time. Good ideas finally had somewhere to go.